Shipping Policy

Thank you for shopping with Sneeber. Sneeber.com is a registered brand proudly owned and operated by Michelle Bowman. This Shipping Policy explains how your order is processed, shipped, and delivered from our home-based studio.

Business Information

• Brand Name: Sneeber
• Legal Owner: Michelle Bowman
• Operations Address: 4936 Hollow Ridge Rd, Dallas, TX 75227, United States
• Email: [email protected]
• Phone: +1 (972) 318-6490
• Business Hours: 8:00 AM – 6:00 PM Central Time (CT), Monday – Friday

Order Cut-Off Time

• Daily Order Cut-Off Time: 6:00 PM Central Time (CT)
• Orders placed after 6:00 PM CT will be processed on the next business day.
• Note: Business days are Monday through Friday, excluding U.S. federal holidays.

Order Processing Time (Handling Time)

• Handling Time: 1 to 3 business days (Monday – Friday)
• During this window, orders are verified, customized/printed (for our apparel items), packed, and prepared for shipment.
• You will receive a shipping confirmation email with active tracking information once your package leaves our space.

Transit Time (Shipping Time)

• Estimated Transit Time: 3 to 5 business days (Monday – Friday)
• Total Estimated Delivery Time (Handling + Transit): 4 to 8 business days.
• Please note that delivery times are estimates provided by shipping carriers and are not 100% guaranteed due to potential external factors.

Shipping Rates

We keep our shipping simple and transparent with a flat-rate fee across our entire catalog:

• Standard Flat Rate: $5.99 USD
• Shipping costs are clearly displayed and calculated at your checkout screen before final payment.

Shipping Locations

We currently ship to addresses within the United States. (Important Note for GMC Compliance: Please ensure your shipping address at checkout is valid and accessible by major domestic carriers such as USPS, UPS, or FedEx. We support deliveries to continental US states, and if you are ordering from remote territories, delivery times may vary slightly based on carrier schedules).

Tracking Your Order

Once your order has been shipped, you will receive an automated email containing your tracking number. You can track your shipment using the direct link provided in that email. If you do not receive tracking information within 3 business days, please reach out to us at [email protected].

Shipping Delays & Issues

Delivery may occasionally be delayed due to severe weather, national holidays, high carrier volumes, or unexpected transit disruptions. While Sneeber is not directly responsible for shipping delays caused by the carriers, we are fully committed to helping you track and resolve any delivery issues.

Incorrect Address

Please double-check and ensure your shipping address is 100% correct at checkout. Sneeber is not responsible for orders shipped to incorrectly provided addresses. If you notice a mistake, contact us immediately at [email protected] before the order enters processing.

Lost or Stolen Packages

If your tracking number marks the package as “Delivered” but you have not received it, please check with your neighbors or local post office first, then contact us within 7 days. We will work closely with the carrier to open an investigation and resolve the issue for you.

Contact Us

For any inquiries regarding our shipping practices, please contact our support desk:

• Sneeber (Owned by Michelle Bowman)
• Address: 4936 Hollow Ridge Rd, Dallas, TX 75227, United States
• Email: [email protected]
• Phone: +1 (972) 318-6490
• Support Hours: 8:00 AM – 6:00 PM Central Time (CT), Monday – Friday

Last updated: 2026